Tech

20 Apr

Zift Solutions Announces Cosmo Mariano as Company’s Chief Customer Officer

Tech

Zift Solutions is thrilled to welcome Cosmo Mariano to the team as the new Chief Customer Officer. CARY, N.C., April 20, 2023 (Newswire.com) - Zift Solutions, a leading provider of Partner Relationship Management (PRM) and Through-Channel Marketing Automation (TCMA) software, has announced a groundbreaking new role that unifies Zift's customer-facing teams by combining Professional Services, Customer Success, and Customer Support as the company expands its user community. Cosmo Mariano has joined the company in the new role of Chief Customer Officer. Throughout his career, Mariano has held key positions in various industries, including serving as a management consultant for Caledon…

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20 Apr

PlaybookBuilder Announces Breakthrough Integration of ChatGPT in a Business Process Software

Tech

Map a Core Process in Seconds Using PlaybookBuilder Powered by AI PlaybookBuilder powered by AI Founder and CEO Jon LoDuca with new PlaybookBuilder powered by AI logo INDIANAPOLIS, April 20, 2023 (Newswire.com) - PlaybookBuilder, the video-first business process platform, today announced at the EOS Worldwide Conference it has incorporated ChatGPT into its application, thereby compressing the time it would normally take to create a business process down from hours to seconds. The integration with the AI-powered language model ChatGPT enables PlaybookBuilder users to instantly build a wide variety of business processes, including standard operating procedures, employee manuals, and compliance procedures, among others.…

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20 Apr

Decreasing Time-to-Resolution Through Screen-Sharing: TeamSupport Releases New Live Chat Feature to Bring More Clarity to Customer Support Efforts

Tech

Through screen-sharing capabilities, agents and customers can easily navigate through troubleshooting issues. Screen Sharing Interface Example of screen sharing in live chat software DALLAS, April 20, 2023 (Newswire.com) - TeamSupport, the award-winning provider of customer support software, has launched a new screen-sharing feature for its live chat platform. This new feature, which allows both chat agents and customers to share their screens, improves time-to-resolution, brings more clarity to troubleshooting moments, and overall, creates better customer experiences. Because it can be challenging for customer service agents and customers alike to clearly explain the issues being encountered or steps needed to alleviate them…

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20 Apr

Computer Resources of America Celebrates 30+ Years of Providing Companies With Exceptional IT Security and Support

Tech

The award-winning New York IT consulting firm has successfully helped companies across the nation with innovative technology solutions and increased IT security Computer Resources of America Celebrates 30+ Years Exceptional IT Security and Support MANHATTAN, N.Y., April 20, 2023 (Newswire.com) - New York-based Computer Resources of America (CRA) is proud to announce more than 30 years of service in the IT consulting field. Over the past three decades, the company has provided countless businesses with IT and cybersecurity solutions, ensuring that midsize organizations have the support they need to grow, strengthen, and protect their IT infrastructure. CRA is a certified…

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19 Apr

BrainGu is Headed to KubeCon + CloudNativeCon Europe 2023

Tech

KubeCon + CloudNativeCon KubeCon + CloudNativeCon AMSTERDAM, April 19, 2023 (Newswire.com) - The containerization crew at BrainGu is headed to Amsterdam! Fueled by a passion for innovative software platforms that deliver (rs)2: Resilience, Scalability, Repeatability, and Security, BrainGu is crossing the Atlantic to commune and commiserate with adopters and technologists from the world's leading open-source and cloud-native communities. As Silver Sponsors of KubeCon + CloudNativeCon Europe, BrainGu has carved out its own corner of the RAI Convention Center corner at booth S51. But the BrainGu crew isn't only in Amsterdam to sample Hollandse Nieuwe and practice their Dutch -- they're…

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19 Apr

Cannabis Start-Up Little Dragon to Launch Mobile App Built on Artificial Intelligence

Tech

Bolstering Brand Loyalty Through Machine Learning and Plant Chemistry Little Dragon: Ultra Premium Cannabis Company logo LOS ANGELES, April 19, 2023 (Newswire.com) - With an ever-growing number of cannabis strains available, even the most seasoned cannabis consumer would struggle to decipher them all. With varying aromas, tastes, and effects, consumption experiences can be inconsistent, making strain selection overwhelming. Enter Little DragonTM, a cannabis start-up that seeks to eliminate the confusion and mystery surrounding strain selection. The Little DragonTM app is more than a retail dispensary - utilizing machine learning and plant chemistry it will provide customers with a personalized and…

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19 Apr

Snapify Set on Redefining Event Photography Industry, Launches Equity Investment Round for First-of-Its-Kind AI-Powered Solution

Tech

Snapify's all-in-one AI-powered solution shortens typical event photography workflows by as much as 90% and is on a mission to shake up a $39B industry that is long overdue for disruption. Snapify Is Redefining The Photoshoot Experience Snapify's all-in-one AI-powered solution is decreasing the post-processing workflow for event photographers by as much as 90% NEW CITY, N.Y., April 19, 2023 (Newswire.com) - Snapfiy announces the launch of its community equity investment round on Wefunder. The funds raised will be used to scale the company's product development, operations, marketing, and sales. Snapify's first-of-its-kind, end-to-end AI solution empowers professional event photographers by…

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18 Apr

Everest Group Research Firm Names Engage2Excel a Leader in Rewards and Recognition Solutions

Tech

MOORESVILLE, N.C., April 18, 2023 (Newswire.com) - Engage2Excel, Inc., an industry-leading provider of recruitment, recognition, and engagement solutions in the human capital marketplace, is positioned as a Leader in Rewards and Recognition (R&R) in Everest Group's PEAK Matrix Assessment for a fourth year in a row. "To be recognized by Everest Group as a Leader in the Rewards and Recognition Outsourcing PEAK Matrix again is truly an honor," said Rick Evans, vice president of product management at Engage2Excel. "This acknowledgment demonstrates our team's commitment to transforming the career experience with our technology platform for today and the future." The Everest…

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18 Apr

Aarno Labs Appoints Jason Wilbur as CEO

Tech

Wilbur Brings Proven Product Experience to Commercialize Application Security Solutions BOSTON, April 18, 2023 (Newswire.com) - Aarno Labs, a leading R&D firm focused on developing innovative cybersecurity solutions, proudly announces the appointment of Jason Wilbur as its new Chief Executive Officer. With a distinguished career spanning Oracle and Amazon, Wilbur's expertise in product management and strategic partnerships will be a driving force in Aarno Labs' mission to transform cutting-edge research projects into commercial products, specifically addressing the application security needs of midsize and enterprise companies. Aarno Labs, an awardee of prestigious government research grants, has built an impressive portfolio of…

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17 Apr

SyncBackPro Again Named in the Capterra Shortlist Report for Top Backup Software

Tech

SINGAPORE, April 18, 2023 (Newswire.com) - 2BrightSparks Pte. Ltd. announced today that it has been once again named a contender for the top Backup Software product by the 2023 Capterra Shortlist, an online service that helps individuals and organizations find the best software. The Capterra Shortlist is a proprietary research report made up of the world's top software products. It is an independent assessment that evaluates both user reviews and online search activity, to generate a list of market leaders with the most popular solutions. Users of SyncBackPro have praised the software for being "easy to set up," "cost-effective" and…

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