02
Aug
WASHINGTON – The U.S. Department of Transportation today released consumer complaint data about air travel for February 2023. The release of 2023 consumer complaint data has been delayed primarily because of the increase in consumer complaints received this calendar year compared to the prior two years. The Department is examining how best to review and process the increased number of consumer complaints received in 2023 so not to delay its reporting. Complaints About Airline Service In February 2023, DOT received 6,644 airline service complaints from consumers, down 38.6% from the 10,822 complaints received in January 2023, but up from the 3,735…