15
Mar
WASHINGTON – The U.S. Department of Transportation (DOT) today released its Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of December 2023 and calendar year 2023 for on-time performance, mishandled baggage, mishandled wheelchairs and scooters, and oversales. The ATCR is designed to assist consumers with information on the quality of services provided by airlines. In addition, DOT expects that airlines will operate flights as scheduled and that when they do not, airlines provide consumers the services consumers have been promised when a flight is canceled or delayed because of an airline issue. In 2023, airline…
